Terms & Conditions
Please Read These Terms Carefully Before Using Our Services
Introduction
Welcome to Beni Ouarain Outlet. These Terms and Conditions ("Terms") govern your use of our website www.beniouarainoutlet.com and the purchase of products from our online store. By accessing our website and placing an order, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you should not use our website or purchase our products.
Last Updated: December 18, 2025
1. General Terms
1.1 Agreement to Terms
By accessing and using our website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. This agreement applies to all visitors, users, and customers of our website.
1.2 Company Information
Beni Ouarain Outlet is operated by:
Business Name: Beni Ouarain Outlet
Address: Hybrideweg 187, 2141 DM, Vijfhuizen, Netherlands
Email: Info@beniouarainoutlet.com
Phone: +31 (0) 85 06 020 96
1.3 Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website following any changes constitutes acceptance of those changes. We recommend reviewing these Terms periodically.
2. Use of Website
2.1 Eligibility
By using our website and placing orders, you represent that:
- You are at least 18 years of age or have parental/guardian consent
- You have the legal capacity to enter into binding contracts
- You will provide accurate and complete information
- You will not use the website for any illegal or unauthorized purpose
2.2 Account Registration
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities under your account
2.3 Prohibited Activities
You may not use our website to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Transmit harmful code, viruses, or malware
- Engage in fraudulent activities or impersonate others
- Interfere with the proper functioning of the website
- Collect or harvest user information without consent
- Use automated systems to access the website without permission
3. Products and Orders
3.1 Product Information
We strive to display our products as accurately as possible. However:
- Colors may vary due to monitor settings and photography
- Handmade rugs may have slight variations in size, color, and pattern
- Product descriptions are provided for general information only
- We reserve the right to correct errors in product information
3.2 Pricing
All prices are displayed in Euros (€) and include VAT where applicable. We reserve the right to:
- Change prices at any time without prior notice
- Correct pricing errors, even after an order is placed
- Cancel orders placed at incorrect prices
- Offer promotional pricing for limited periods
3.3 Order Acceptance
Placing an order does not guarantee acceptance. We reserve the right to:
- Accept or decline any order for any reason
- Limit quantities purchased per person or order
- Refuse service to anyone at our discretion
- Cancel orders if products are unavailable
3.4 Product Availability
All products are subject to availability. If a product becomes unavailable after you place an order, we will notify you and offer a refund or alternative product.
4. Payment
4.1 Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- PayPal
- iDEAL
- Bancontact
- SOFORT
- Klarna
- Apple Pay
- Google Pay
4.2 Payment Processing
Payment is processed through secure third-party payment providers. By providing payment information, you:
- Authorize us to charge the total amount to your payment method
- Confirm that you are authorized to use the payment method
- Agree to pay all charges incurred
- Acknowledge that payment information is handled securely
4.3 Payment Security
We use industry-standard encryption and security measures to protect your payment information. We do not store complete credit card details on our servers.
5. Shipping and Delivery
5.1 Shipping Locations
We ship to addresses within the European Union and selected international destinations. Shipping costs and delivery times vary by location.
5.2 Delivery Times
Estimated delivery times are provided at checkout and are not guaranteed. Actual delivery times may vary due to:
- Carrier delays
- Customs processing (for international orders)
- Weather conditions or natural disasters
- Incorrect shipping information provided by customer
5.3 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages after delivery confirmation.
6. Returns and Refunds
Our Returns Policy governs all returns and refunds. Please refer to our Returns Policy for detailed information about:
- Return eligibility and timeframes
- Return process and requirements
- Refund processing times and methods
- Exchanges and damaged items
7. Intellectual Property
7.1 Ownership
All content on our website, including but not limited to text, images, logos, graphics, videos, and software, is the property of Beni Ouarain Outlet or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.
7.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:
- Reproduce, distribute, or display website content without permission
- Modify or create derivative works from our content
- Use our trademarks or branding without authorization
- Remove copyright or proprietary notices
8. Limitation of Liability
8.1 Disclaimer of Warranties
Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
- The website will be uninterrupted or error-free
- Defects will be corrected
- The website is free from viruses or harmful components
- Information on the website is complete or accurate
8.2 Limitation of Damages
To the maximum extent permitted by law, Beni Ouarain Outlet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits or revenue
- Loss of data or information
- Business interruption
- Personal injury or property damage
8.3 Maximum Liability
Our total liability for any claim arising from your use of our website or purchase of products shall not exceed the amount you paid for the product or service in question.
9. Indemnification
You agree to indemnify, defend, and hold harmless Beni Ouarain Outlet, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising from:
- Your use of our website
- Your violation of these Terms
- Your violation of any rights of another party
- Your breach of applicable laws or regulations
10. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices as described in our Privacy Policy.
11. Governing Law and Dispute Resolution
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.
11.2 Dispute Resolution
Any disputes arising from these Terms or your use of our website shall be resolved through:
- Good faith negotiations between the parties
- Mediation, if negotiations fail
- The courts of the Netherlands, if mediation is unsuccessful
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
13. Entire Agreement
These Terms, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and Beni Ouarain Outlet regarding your use of our website and purchase of products.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Beni Ouarain Outlet
Hybrideweg 187, 2141 DM, Vijfhuizen
Netherlands (No Visitor Address)
Email: Info@beniouarainoutlet.com
Phone: +31 (0) 85 06 020 96
Business Hours: Monday - Friday: 09:00 - 18:30
Have Questions About Our Terms?
Our customer service team is here to help you understand our policies and answer any questions you may have.
